I wanted to inform everyone that AlerG, Inc. is in no danger of the wildfires in Southern California. I realized that some of our customers and suppliers were worried when I saw e-mails and was told about calls.
We are in an area that is safe from fires. The only thing that people here suffer from is the smoke depending on the direction of the wind.
The best news is that we were able to aquire several palletts of probably the last of the stock of high quality (hospital quality) air purifiers. Due to the large volume of walk in customers we are swamped and have put our priority for the next few days on handling air purifier orders and inquiries
Please be assured that ALL orders are being shipped out as normal. It is simply the time consuming customer service e-mails and calls that we are unable to respond to as quickly as we normally do.
If you have an urgent inquiry please be sure to indicate as much information, ideally a copy of the order or if it is a call to our express call center which is now also taking messages. Please give them enough information for us to prioritize responses. We get many messages that simply say "need more information."
Please understand that our priority right now is to help those who are suffering badly from the smoke inhalation. Things will return back to normal when the fires stop. I sincerely apologize for the inconvenience. Thanks. David
Thursday, October 25, 2007
We Are Ok from WildFires- Air purifiers in stock.
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Davids Allergy blog
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11:00 AM
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